Refund Policy Overview

Cancellation and Refunds:

  • To cancel your booking and receive a refund (minus a £10.00 admin fee), complete the online Order Cancellation Request at least 21 days prior to the event.
  • If you cancel within 21 days of the event, we regret that we are unable to refund you.
  • If the management is forced to cancel the market due to dangerous conditions, national emergencies, pandemics or any other unavoidable event, we will endeavour to notify stallholders a minimum of 24 hrs prior to the market. Stallholders can choose either a refund with a 25% fee for advertising and event costs or a full credit for future markets.
  • Extenuating circumstances will be considered at the management’s discretion.
  • Pitches cannot be re-let.  
  • Stallholders must accept the risk of bad weather and will not generally be entitled to a refund for these reasons.

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