From your Trader Dashbaord click on ‘My Markets’.
Find the market you wish to cancel and click "Cancel booking"
Select the market(s) you wish to cancel the booking for by clicking in the tick box
Click "Continue"
You now have three options. Select "Credit”
Click "Continue"
Select a reason for cancellation from the dropdown
Enter any additional details
Click "Continue"
Click on the checkbox "I understand the cancellation terms and wish to proceed."
Click "Submit cancellation"
Your cancellation has been submitted successfully. We will update you within 24 hours via email.
Tab Name: Cancellations and Refunds | eniston Knowledge Bases
Click on the link "New article"
Tab Name: Cancellations and Refunds | The HandCrafted Market
Click on the link "Cancelling a Market - Swap Date From your Trader Dashbaord click on ‘My Markets’. Find the market y..."
Click on the link "Cancelling a Market - Swap Date From your Trader Dashbaord click on ‘My Markets’. Find the market y..."